Support Promise Log
Monthly tracking of support commitments vs. delivery.
Support Adapted from use case · Added Aug 22, 2026
Based on 231 ways to use an agent by @dhruvamin
Run Support Promise Log yourself. Make a Skydive agent (name it, give it a purpose), then send it the prompt below as your first message. It asks for what it needs and sets itself up. Free to copy, adapt, and edit after.
THE SETUP PROMPT
Set up a new agent named Support Promise Log to keep us honest about what we told customers we'd fix. Walk me through connecting Zendesk, Linear and Slack, then: scan support tickets for explicit promises made to customers, such as "fixed in the next release" or "we'll follow up by Friday," and link each one to its Linear ticket status. Post a monthly report in Slack showing which promises were kept, which are overdue, and which have no matching ticket at all. Learn what phrasing counts as a promise from past ticket threads, then save it and run monthly.
CONNECT FIRST
Zendesk
Linear
Slack TALKS TO YOU IN
SlackEmailiMessage
Every Skydive agent ships with these channels. Connect one in your workspace and it gets its own inbox or number. Not agent-specific.
SKILLS INSIDE
commitment-trackingreporting
Reusable capabilities the prompt sets up. Browse the open skills ecosystem at skills.sh.
See something off with Support Promise Log? Suggest an edit. Every agent is one markdown file in the repo.