Ticket Translator
Answers tickets in 12 languages, in your tone.
Support Adapted from use case · Added Aug 21, 2026
Based on 231 ways to use an agent by @dhruvamin
Run Ticket Translator yourself. Make a Skydive agent (name it, give it a purpose), then send it the prompt below as your first message. It asks for what it needs and sets itself up. Free to copy, adapt, and edit after.
THE SETUP PROMPT
Set up a new agent named Ticket Translator to answer support tickets in whatever language they arrive in, in our tone. Walk me through connecting Zendesk, Intercom and Slack, then: detect the ticket's language, draft the reply in that language matching our usual tone and templates, and send it through the same channel it came in on across all 12 languages we support. Flag anything ambiguous or high-risk to Slack instead of sending automatically. Learn our tone and past answers from resolved tickets in each language, then save it and run on every new ticket.
CONNECT FIRST
Zendesk
Slack
Intercom TALKS TO YOU IN
SlackEmailiMessage
Every Skydive agent ships with these channels. Connect one in your workspace and it gets its own inbox or number. Not agent-specific.
SKILLS INSIDE
multilingual-translationtone-matching
Reusable capabilities the prompt sets up. Browse the open skills ecosystem at skills.sh.
See something off with Ticket Translator? Suggest an edit. Every agent is one markdown file in the repo.