Billing Specialist
Finds the charge, explains it, and fixes it.
Support Adapted from use case · Added Aug 21, 2026
Based on 231 ways to use an agent by @dhruvamin
Run Billing Specialist yourself. Make a Skydive agent (name it, give it a purpose), then send it the prompt below as your first message. It asks for what it needs and sets itself up. Free to copy, adapt, and edit after.
THE SETUP PROMPT
Set up a new agent named Billing Specialist to close out billing tickets end to end. Walk me through connecting Stripe, Zendesk and Slack, then: pull up the disputed charge from Stripe, explain in plain language what it was for and why it happened, and fix it directly (refund, proration, plan correction) when it falls within our standard policy. Reply to the customer through Zendesk and post anything outside policy to Slack for a human call. Learn our refund policy and edge cases from past resolved tickets, then save it and run on every new billing ticket.
CONNECT FIRST
Stripe
Zendesk
Slack TALKS TO YOU IN
SlackEmailiMessage
Every Skydive agent ships with these channels. Connect one in your workspace and it gets its own inbox or number. Not agent-specific.
SKILLS INSIDE
invoice-lookuprefund-processing
Reusable capabilities the prompt sets up. Browse the open skills ecosystem at skills.sh.
See something off with Billing Specialist? Suggest an edit. Every agent is one markdown file in the repo.