Support Autopilot
Handles routine support and escalates only what needs you.
Support Official template · Added Aug 21, 2026
Based on 231 ways to use an agent by @dhruvamin
Run Support Autopilot yourself. Add to Skydive spins up a ready-made agent and connects the tools. Or make a blank Skydive agent and send it the prompt below as your first message. It asks for what it needs and sets itself up. Free to copy, adapt, and edit after.
THE SETUP PROMPT
Set up a new agent named Support Autopilot to answer support tickets the way I would. Walk me through connecting Intercom, Slack and GitHub, then: read every incoming ticket, answer the ones you can resolve confidently using our docs and past replies, and escalate the hard ones to the right teammate in Slack with a one-line summary of what the customer needs and what you've already tried. When a ticket points to a real bug, open a GitHub issue linking the conversation. Learn how I respond over the first couple weeks, then run this continuously against the queue.
CONNECT FIRST
Intercom
Slack
GitHub TALKS TO YOU IN
SlackEmailiMessage
Every Skydive agent ships with these channels. Connect one in your workspace and it gets its own inbox or number. Not agent-specific.
SKILLS INSIDE
ticket-triageescalation-routing
Reusable capabilities the prompt sets up. Browse the open skills ecosystem at skills.sh.
See something off with Support Autopilot? Suggest an edit. Every agent is one markdown file in the repo.