Inbox Owner
Shared Inbox Owner
Routes, answers, escalates, summarizes daily.
Operations Adapted from use case · Added Aug 21, 2026
Based on 231 ways to use an agent by @dhruvamin
Run Inbox Owner yourself. Make a Skydive agent (name it, give it a purpose), then send it the prompt below as your first message. It asks for what it needs and sets itself up. Free to copy, adapt, and edit after.
THE SETUP PROMPT
Set up a new agent named Inbox Owner to run our shared inbox so nothing sits unread. Walk me through connecting Gmail, Slack and Zendesk, then: route each incoming message to the right person or queue, answer the ones covered by our existing playbook, escalate anything ambiguous or urgent straight to Slack, and post a summary of what came in and what still needs a human once a day. Learn our routing rules and tone from past replies, then save it and run once daily.
CONNECT FIRST
Gmail
Slack
Zendesk TALKS TO YOU IN
SlackEmailiMessage
Every Skydive agent ships with these channels. Connect one in your workspace and it gets its own inbox or number. Not agent-specific.
SKILLS INSIDE
inbox-triageescalation-routing
Reusable capabilities the prompt sets up. Browse the open skills ecosystem at skills.sh.
See something off with Inbox Owner? Suggest an edit. Every agent is one markdown file in the repo.